Empowering Every Consumer

You are a Consumer when

You shop online or in-store

Use telecom, banking, healthcare or transport services

Dine at restaurants or booking travel


 

Every transaction gives you rights and responsibilities

Consumer Awareness Across Key Sectors

Environment

•  Choose eco friendly products

•  Avoid plastic use

•  Be cautious of greenwashing in ads

•  Support sustainable practices

Food

•  Check FSSAI license on products

•  Read expiry date and ingredients

•  Be aware of food adulteration

•  File complaints via Food Safety helpline

Cyber

•  Beware of phishing and scams

•  Use secure websites and payments

•  Read privacy policies

•  Report cyber fraud to cybercrime.gov.in

Real Estate

•  Register only with RERA-approved builders

•  Demand proper legal documents and receipts

•  Lodge complaints at your state's RERA portal

Education

•  Know your rights as student/parent

•  Ask for fee breakdown/refund policies

•  Check accreditation of schools/colleges

•  Report unfair practices

 © 2026 Akhil Bhartiya Grahak Panchayat