Online buyers can sue sellers anywhere : SC

सभी आॅनलाईन पर्चेस करनेवाले ग्राहकोंको एक खुशखबर है!

अगर आपने वेबसाईटसे, ई पोर्टल्स, एप जैसे  अमेझाॅन ईत्यादिसे कुछ खरेदि कि है तो आप कहिसेभी अपने नजदिककि  ग्राहक न्यायालय मे तक्रार दाखील कर सकते हो.

सुप्रिम कोर्टने एक ग्राहकने यात्रा.काॅम के वेबसाइट द्वारा  स्पाईसजेट कि बुकिंग कि थी और बादमे स्पाइसजेटने फ्लाईट रद्द कि ऊसके बारेमे नॅशनल कमिशनने ग्राहक के हकमे फैसला दियाथा. ऊसपर सुप्रिम कोर्टाने यह फैसला दिया.

तो अब आप सभी ग्राहक अपनी आॅनलाइन खरेदिकि कोइभी शिकायत नजदिककि ग्राहक नयायालयमे करे.

विजय सागर
अखिल भारतीय ग्राहक पंचायत
पुणे महानगर शाखा
६३४, सदाशिव पेठ, कुमठेकर रस्ता,
पुणे ४११०३०

Three Cheers to Online Buyers


Online consumers can sue a company for deficiency in services at any consumer court of their choice. At times when e-commerce trading is growing rapidly, *this ruling from the Supreme Court* has brought a big relief for consumers going for online purchase of products through websites and e-commerce apps.

In over-the-counter purchases, a consumer can file a complaint in the consumer court only within the local limits where the company/ opposite party resides, carries on business or where the transaction takes place.

*A Bench of Justices Adarsh K Goel and S Abdul Nazeer on Friday upheld a ruling of the National Consumer Dispute Redressal Commission (NCDRC)* six months ago. The NCDRC had ordered budget carrier *Spicejet* to pay Rs 1.25 lakh compensation to a passenger for cancellation of flight. A Chandigarh-based woman, *Rajni Aery*, booked a ticket (Chandigarh to Delhi via Bagdodra and Kolkata) on on June 23, 2015 by paying Rs 70,900. The airline cancelled her return flight from Kolkata to Delhi without any reason and provided her no alternative. She approached the consumer court in Chandigarh and secured an order against Spicejet